Right Place at the Right Time
Today’s Case of the Week comes from our Grayson, KY office written by our RM, Andy McKee.
A few weeks ago, I was en route to speak at an area Lawrenceburg food pantry regarding the services we offer here at Veterans’ Outreach. Since I was out of the main office, I had the office phone forwarded to my cell phone. 
I received a call from the Robley Rex VA Medical Center in Louisville, KY from a social worker looking for assistance for a Veteran on their floor. This Veteran had successfully completed his inpatient psychiatric program and needed a way to get back home to Arkansas to be reunited with his children and family he hasn’t seen in over a year; he needed to be with a loving, stable support system to ensure his continued mental health progress. 
I took their information to see what we could do, and within ten minutes received another call from a Veteran in need in the Louisville area. I worked a game plan together with our corporate office in order to assist both Veterans in need. After my scheduled meeting at Open Hands Food Pantry in Lawrenceburg, I drove to the Robley Rex VAMC in Louisville to meet with both the social worker and the other Veteran who called seeking assistance whom I had instructed to meet me in the same lobby to take both requests at the same time. 
Fortunately, we were able to purchase a bus ticket for the Veteran needing to get back to Arkansas AND able to provide assistance to the other Veteran seeking assistance with her electric bill. We are so happy we could help these veterans in need!