Today we bring you a case from our Decatur Alabama office, as written by Chuck from the Decatur office.
This week we had the widow of a veteran who asked for help with her utilities. She came in on Monday and submitted the paperwork, but did not tell us that she was due to be cut off the following day.
When we arrived at the office on Wednesday, there was a message from her that her lights had been cut off, and she was worried about her food and her Insulin, as she is a diabetic and it will ruin without refrigeration.
We phoned the utility, found out how much it would take to get her reconnected and took a check down to them right away. Her lights were restored that afternoon and she was extremely grateful that her food and medicine was saved.