Our “Case of the Week” comes from our FL office, as written by our Regional Manager Bob Graham.
A 97 year old widow of a veteran, resident in a rural area north of Tallahassee, is virtually toothless and, on the advice of FL veteran officials, contacted us with regard to some dental assistance. She is assembling the necessary documentation – with some difficulty since, as she points out, there was little or no educational system for her race at the time of her childhood, and her reading skills are lacking. We promised assistance upon receipt of the documentation to verify her husbands’ service, etc.