A Decorated Soldier’s Dignity Restored

Today, we are pleased to share a “Case of the Week” from our corporate office located north of Youngstown, Ohio in Liberty Township.
A Decorated Soldier’s Dignity Restored
A young veteran came into our office the other day. He is highly decorated from his service in Afghanistan. He had recently lost his job and had gotten behind on a utility bill that was now shut off. He had called every agency and organization that he could think of, and was turned down for assistance. He was pretty despondent and felt helpless.
He met with Bob, our Services Director. Bob called the utility company, after quite a while, he was able to get them to agree to a payment plan even though the service had been terminated. Normally, when a utility is shut off – there are no payment plans with this provider. We made the first payment for him, and the utility is back on.
This young veteran was so grateful for the help. He really expressed his gratitude for how he was treated here, he left with his dignity restored, a large tote of groceries, and other miscellaneous items.