Today’s Case of the Week comes from our Sarasota, FL office written by our regional manager, Bob Graham.
A veteran came in to see us last week. He and his wife are new parents of a precious baby boy. Due to his time in the service, he has PTSD. The VA has supported his housing, but cannot cover his 2-month power bill. This overdue power bill could very well get him evicted from his home because VA rules include eviction if utilities are cut off for non-payment. Thankfully he came to us. We were able to step in, pay the bill, and gave this new family the assurance of a roof over their heads. We are happy to help.
A post 9/11 veteran suffering from PTSD and seizures came to our office with his therapy dog, Sheba. Sheba is a beautiful Rottweiler, perfectly behaved and watches over her veteran like a mother watches over her newborn child.
The veteran came to us because of a problem with his water, it was shut off. His water bill had been consistent for a long time and was paid regularly. Then in February, the consumption spiked and ran the bill much higher than the veterans budget allowed. He wasn’t able to strike a deal with the water company since he doesn’t own the property. Our Services Director, Bob Julian, was able to contact the water company and speak to the right person. He made a pledge to pay a much lesser amount and they agreed to turn the water on immediately.
Today’s Case of the Week comes from our Hartselle, AL office.
On Tuesday we had an amputee veteran contact us that needed assistance to build a wheelchair ramp at his house. This man was very upbeat about his situation and said that the Birmingham VA was responsible for saving his life and was deeply grateful for their services. The VA saw a problem that could have been fatal to him and was missed by some of the local hospitals.
While talking to him he stated that he had written Walmart in Bentonville, Arkansas about their motorized chairs that they have for their customers, his idea to them was to have a certain amount of chairs cordoned off strictly for the use of veterans in need.
He did say that he had some positive feedback from them, so I told him that I would use our platform to see if we could help, so if people out there read this please bring this idea up to the local store managers and if you are inclined to send a nice note to corporate.
Today’s Case of the Week comes from our Hartselle, AL office.
Sadly, last week one of our workers had his money jar and his table stolen at one of our stores we fundraise at. Frantic and bewildered, our rep didn’t know what to do fearing that the thief may be armed. Thankfully, the manager of the store saw the incident happen. He immediately gave chase and did retrieve our property. We are so thankful for his bravery.
I guess my point is that when something negative happens to us, more often than not there is something positive to counteract the negativity. A lot of times it is difficult to find the positives, but in this case, the store manager showed that he cared by instantly trying and succeeding to get our items back. Thank you sir.