This week, we want to share a “Case of the Week” from our Sarasota Florida office. We want to show you a simple series of emails that allowed a veteran to get assistance with his utility bill and his note of gratitude.

(veteran’s email to FL Regional Manager)
Hello Bob,
Attached are the documents for help with my electric bill. I was referred to you by the Hud Vash Program.
Thank you
Ken D.

(FL office email back to veteran)
Ken: received the faxed documents and have called Duke to guarantee payment – wish we could do the whole amount, but we’re limited in our ability as we’re very small and want to help every vet w/a legitimate financial problem.

(veteran’s email to FL office)
Thank you so much God Bless you and your program. It’s truly a blessing.
Thank you
Ken D


Although we don’t know one another my heart said to let him know how thankful I am. I know that you’re collecting money, not cards but as a son of a veteran and from a family of veterans from WWI WWII Vietnam and Desert Storm I am thankful and proud to live in this great country. Thank you for your service and I’m glad you made it back home. My hope is one day veterans from past present and future will have the healthcare they deserve, a job to come home to and no worries of where they will lay their head each night. I will always stand and be proud of our military, we are the greatest nation in the world. Happy Memorial Day, Flag Day and Father’s Day.
God Bless each of our men and women Lord as they serve their time keeping our nation free. Look after them as they return home, go off to war and keep their families in your prayers.
A Proud American

More Than He Expected

Today, we highlight a “Case of the Week” from our Grayson, KY office. We call it “More Than He Expected”.

We had a veteran call the Grayson office for help. He served 17 years in the United States Army. He had been medically discharged due to injuries sustained in combat.

He requested our help with his electric bill. He has a few small children still at home and his disability just isn’t enough to keep food on the table. I am happy to say that we were able to assist to keep his electric on and also provide him with a job through our Outreach Program. He is so excited to get started and couldn’t thank us enough. We thank him for his service, and also for his eagerness to help other Veterans in need as well.

Today, our “Case of the Week” comes from our Sarasota FL office.

We were approached by a caseworker from the Viera, FL VA hospital. The veteran is 90% disabled, suffering from depression, anxiety, PTSD and seriously behind on her bills. Separated from her husband who, since she has the above problems, has custody of their children but, with her pension payment, she is to pay child support which adds to the financial burden.

In the past the vet tried to take her own life, mutilated herself and overdosed, and reports her husband had sexually assaulted her. She’s behind on all bills and the caseworker is trying every possible source to assist – fearing that she will lose her car and therefore her remaining independence.

Veterans’ Outreach was asked to assist on the overdue car payment which we promptly did.